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EU e-Privacy Directive

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Terms and Conditions

PARTIES
These Advertising Terms and Conditions (“Conditions”) are entered into between:
(1) The Wedding Hub a company whose office is at 43 Cedar Road, Botley, Oxford OX2 9ED (“The Wedding Hub”, “we”, “us”, “our”); and
(2) The person or organisation named on a Confirmation of Order (“Client”, “Clients”)
each a “Party” and together the “Parties”.
You can give notice by contacting our customer services team during Business Hours on 079704 06 913 or emailing us on This email address is being protected from spambots. You need JavaScript enabled to view it. (“The Wedding Hub Notice Address”) and quoting your account number.

(3) The person or person's who use The Wedding Hub to search for a service provider on The wedding Hub website or website's (enduser, enduser's)

OPERATIVE PROVISIONS

 

1. Definitions

In these Conditions:
Advertising Policy means the document located at located at https://theweddinghub.co.uk as varied from time to time.
Advertisement means any advertisement for publication on theweddinghub.co.uk or other communications channel pursuant to an Agreement with us for provision of Services.
Advertisement Order means a document, webpage or electronic communication which you complete and submit to us, under which you offer to purchase or subscribe to one or more Services from us, or to modify, extend or renew any existing Service including, in respect of an Agreement formed between theweddinghub.co.uk.
Agreement means the agreement between the Parties as set out in the Confirmation of Order, except in the case of an Agreement formed between theweddinghub.co.uk.

Business Day means a day other than a Saturday or Sunday on which banks are open for trading in England.
Business Details means details relating to your business which may include some or all of the following information:
a. Business name;
b. Address in the UK (excluding PO Boxes);
c. Telephone number (excluding premium rate telephone numbers and our Call Counter Numbers); and
d. Business classification.
Business Hours means 9:00am to 5:30pm on each Business Day.

Charges means our charges for performing the Services including on the Fixed Fee, Fixed Term, Monthly Rolling Term (in which case the charge payable for each month of the Term) or Pay for Performance basis.
Claims means any claim including demands, threatened or filed proceedings, fines, awards, penalties howsoever arising including any liability, damages, or cause of action.
Clicks means the action of following a hyperlink on an Advertisement to another website or another page or frame.

Confirmation of Order means a document, webpage or electronic communication which we send to you, except in the case of any Agreement formed under paragraph 3 of the theweddinghub.co.uk Prominence Adverts Service Rules, under which we expressly accept the offer to purchase set out in the Advertisement Order.

Content means any content, design elements or advertising material that forms an Advertisement and includes text, layout, shading, colouration, images, audio, animation, video and links.

Data Protection Legislation means the EU General Data Protection Regulation (GDPR), the Data Protection Act 2018 (DPA), the Privacy and Electronic Communications (EC Directive) Regulations 2003 and all equivalent data protection laws in force from time to time in a relevant jurisdiction where the Services are performed or received.

 

2. Interpretation

In these Conditions:
2.1. Reference to any:
a. Statute, statutory provision, or applicable guidance, codes or other regulations made available by any competent authority having jurisdiction over or responsibility for the regulation of advertising in the United Kingdom (including the CAP Code and CONC) is a reference to it as amended, extended, or re-enacted from time to time, and any subordinate instrument made under it;
b. Person includes natural persons, companies, partnerships, associations, governments, organisations, states, government or state agencies, foundations and trusts;
c. Company shall include any company, corporation or other body corporate, wherever and however incorporated or established; and
d. Party includes a reference to that Party’s successors in title, permitted assignees and transferees (if any);
2.2. Words denoting the singular shall include the plural and words denoting the plural shall include the singular;
2.3. Words denoting gender shall include all genders;
2.4. Headings are for convenience only and do not affect the interpretation of these Conditions;
2.5. The word “including” and similar expressions will not be construed as words of limitation and shall be read as “including, but not limited to”;
2.6. “data”, “data subject”, “personal data” and “processing” have the same meaning as those terms are defined in the Data Protection Legislation; and
2.7. Where text with a character count limit is identified, unless otherwise specified, the character count shall include spaces and the text shall be plain text.

3. Binding Contract

3.1. These Conditions and the Service Rules relating to each applicable Service as at the date of the Advertisement Order (without prejudice to clause 19) are incorporated into the Agreement which comprises a legally binding contract between you and us.
3.2. Other than where clause 3.3 applies, your submission of an Advertisement Order to us shall comprise an offer, and our delivery of a Confirmation of Order to you shall comprise acceptance. The Agreement shall become binding upon our issuing a Confirmation of Order to you, unless you notify us of any material difference between the Services intended on the Advertisement Order and the Services on the Confirmation of Order within five Business Days after which you shall be deemed to warrant the Confirmation of Order correctly identifies and particularises the Services and sets out the terms and conditions of the contract between the Parties.
3.3. In respect of any Agreement formed under paragraph 3 of the theweddinghub.co.uk Prominence Adverts Service Rules, the Agreement is made up of:
a. the applicable Service Rules;
b. these Conditions; and
c. the Advertisement Order
and the Agreement shall not be formed until the passing of the final date on which you may write to us in accordance with that paragraph 3.

4. Order of Precedence

4.1. In the event of any conflict between these Conditions, any applicable Service Rules, the Confirmation of Order, or the Advertisement Order, the order of precedence shall be:
(i) the Confirmation of Order,
(ii) the Advertisement Order,
(iii) the applicable Service Rules,
(iv) these Conditions.
4.2. In the event of any conflict between the Agreement and a Credit Agreement, the Credit Agreement shall take precedence.

5. Our Responsibilities

5.1. We shall endeavour to make theweddinghub.co.uk available to users at all times.
5.2. We shall perform the Services (or arrange the provision of the Services, as applicable) in the Confirmation of Order, in accordance with Good Industry Practice and the applicable Service Rules.

6. Your Responsibilities

6.1. You shall provide us with any Content reasonably required from you to perform the Service and in a suitable format as specified by us.
We shall have the right to change Content provided by you as we deem necessary or convenient to provide or optimise the Services.
6.2. You shall take such reasonable steps as are required to receive or maintain the Service where the nature of the Service requires your periodic attention, including maintaining your own computer systems.
6.3 You shall ensure all login details relating to theweddinghub.co.uk are kept in a safe place, and are not saved on any website browser.
6.4 You shall ensure all content placed on a listing is owned by you, and all DMR (Digital Media Rights) are paid for. This includes image and video content that may have background references to DMR content (this inclused trademarks and audio samples or music).
We shall have the right to remove content that contravenes the DMR at anytime if proof of ownership is not provided when requested.
6.5 You shall abide by the rules within the Clients forum space and not abuse or insult any other member who use the forum or any other part of the weddinghub.co.uk.
6.6 You shall not allow or make reasonable steps to ensure any third party has no access to login details. (Unless assisting with their listing. Once the third party has completed task the access password must be changed).

7. Content Issues

7.1. We shall have the right to decline, suspend or cease to publish any Advertisement or part of any Advertisement, or suspend any Service, immediately and without prior notice, where:
a. An Advertisement provides an address (including a branch address) that is not a genuine trading address or otherwise includes inaccurate business and contact particulars;
b. An Advertisement includes a competition which is in breach of relevant advertising, trading or consumer protection laws, regulations or standards;
c. An Advertisement includes the personal data of any data subject without a clear lawful basis for processing under the Data Protection Legislation or where the data subject makes a complaint about their privacy rights being infringed contrary to the Data Protection Legislation;
d. We consider the Content is or may be contrary to or infringes the Advertising Policy, Service Rules, the terms of any law, or the rights of any person;
e. We consider the Content may subject us to a Claim, prosecution, criticism or embarrassment;
f. We consider any Content (including a hyperlinked external website) or your use of the Services is or may be unlawful, misleading, offensive, prejudicial, inflammatory;
g. You have failed to provide any information or document requested by us pursuant to clause 6;
h. You have notified us that the display of Content on our Service submitted with a CFSA Customer Declaration may constitute a breach of the Financial Services Regulatory Regime and you fail to provide suitably amended, and where relevant certified, Content within the time specified by us or where such notification has been given in insufficient time to enable us to process any amendment to the Content before the commencement of the publication period of an Advertisement as set out in the CFSA Customer Declaration;
i. The Content does not comply with any rules or conditions from time to time applicable to third party services or External Element with which it shall be used including but not limited to Facebook and Google advertising; or
j. We have reasonable grounds to believe that the owner or controller of IPR in Content used within the Advertisement has not granted, has withheld or withdrawn permission for such use.
7.2. Suspension of your Advertisement or Service pursuant to this clause shall not relieve you of the obligation to pay the Charges in respect of the relevant Service. The suspension shall cease as soon as reasonably practicable following resolution of the circumstances giving rise to the suspension.
7.3. Where we have a right of termination or suspension arising from an issue relating to Content (“Content Issue”) we shall have the right but not the obligation to change the Content without prior notice as we deem necessary or convenient to remedy the Content Issue. We shall notify you of the change as soon as reasonably practicable.

8. Permissions

8.1. You acknowledge that your data including personal data will be processed, and you may be contacted including for the purposes of direct marketing, in accordance with our Privacy Policy.
8.2. Where you access or use any part of our email messaging services, you agree that we may monitor emails received by you using this or any other functionality provided by us to help us customise our functionality or otherwise improve the Services.
8.3. We may contact you about your The Wedding Hub Account and your Services using any of the contact details you have provided to us and all such communications will be deemed to be with you or your authorised representatives. We have no obligation to verify the identity of anyone communicating with us via those contact details.
8.4. Unless you tell us otherwise, we will issue all account communications (including any Confirmation of Order, invoice, and statements) to your The Wedding Hub Account. You shall be responsible for accessing your The Wedding Hub Account and checking your invoices.

9. External Website Elements

9.1. External Elements, including functions and design elements on theweddinghub.co.uk may be under licence from third parties including by Google or Facebook.
a. You agree to be bound by the terms and conditions applicable to the use of such External Elements, and you release us from any liability for breach of the Agreement necessitated by the terms and conditions applicable to the use of such External Elements;
b. You acknowledge such third party’s functionality:
i. Is not within our influence or control;
ii. May be subject to change without notice; and
iii. May be subject to criteria for service provision, compliance with which shall be your responsibility; and
c. Where such functionality requires an account with the third party, you authorise us to:
i. Set up and administer such an account on your behalf; and
ii. Publish such pages and profiles as are necessary for the functionality on your behalf, including by publishing Content you have provided to us for any related purpose and by our creating or otherwise providing Content; and
d. We shall have no liability in respect of such functionality including any changes or cessation of functionality or compliance with conditions for use as in effect from time to time.
9.2. The Google Maps service made available to you as part of any Service and on theweddinghub.co.uk is under licence from Google Inc. By using the Google Maps service and any data or information accessed from Google Maps in any Service, you agree to be bound by the Google Maps terms and conditions available at: http://www.google.com/intl/en_us/help/terms_maps.html as may be amended from time to time.

10. Third Party Services

10.1. Where a Service includes acting on your behalf in any capacity in respect of a service conducted by a third party including third party directories, social media, and search engines (“Third Party Service”) you authorise us to:
a. Set up any necessary logins or accounts on your behalf,
b. Operate the Third Party Service on your behalf,
c. Publish all Content associated with the Service to the Third Party Service; and
you indemnify us for any Costs incurred in respect of the Third Party Service.
10.2. Where Services involve publication of your Content on Third Party Services, we shall have no liability in respect of the features, timeliness or availability of such Third Party Services, which shall be considered beyond our reasonable control including where your Content or Created Content is rejected by the Third Party Services.
10.3. We may modify the content, size and/or format of Advertisements to the extent reasonably required to comply with the technical specifications and policies of any Third Party Service from time to time.
10.4. You acknowledge that we cannot guarantee any specific positioning for Advertisements or any leads from or responses to such Advertisements. You acknowledge that our past performance is not indicative of any future results you may experience.

 

11. Internet Security

11.1. You shall not engage in any activity that interferes with or disrupts theweddinghub.co.uk or the servers and networks that host theweddinghub.co.uk, nor attempt to circumvent, disable or otherwise interfere with security-related features of theweddinghub.co.uk or features that prevent or restrict use or copying of any Content or enforce limitations on the use of theweddinghub.co.uk or the content therein.
11.2. We shall have the right to refer any suspected fraudulent, abusive or illegal activity to appropriate regulatory and/or law enforcement authorities without notice to you.
11.3. You shall comply with all written security or network access requirements that we provide to you.
11.4. You shall keep confidential any passwords or access codes that we provide to you, and you shall have absolute liability for all actions taken when your logon details are used other then where such use is as a result of our failure or breach of data security.
11.5. You shall notify us immediately if you become aware of any unauthorised use of passwords or access codes that we give you or any other breach of security that could affect us or the Services.
11.6. We shall have the right to sign you out of the Services if you are inactive for an extended period of time and to modify your user settings without notice.
11.7. You warrant that Content uploaded by you or on your behalf to theweddinghub.co.uk or to other computerised systems in connection with the Agreement, shall be free from viruses, fault or other conditions that could damage or interfere with computer systems.
11.8. You warrant that you shall not:
a. Tamper with, update, change or gain unauthorised access to any part of any of our Services, the software or systems that we use to run the Services, and the security measures applied to our Services;
b. Use any automated means to monitor or copy the Services or Our Content;
c. Modify, edit, reverse assemble, reverse engineer, decompile, distribute or display any part of our Services or make other works based on any part of our Services;
d. Use the Services to store or transmit viruses, bugs, trojans and other forms of computer programming malware;
e. Interfere with or disrupt the performance of the Services or any third party data;
f. Disable any licensing or control features of the Services or in any way interfere with features which place limitations on the use of the Services;
g. Remove, obscure, or alter any notice of copyright, trade mark or other mark or wording relating to ownership rights, which is contained in our Content or any aspect of the Services;
h. Use the Services in a way that interferes with their normal operation or that consumes a disproportionate share of their resources;
i. Use the Services to collect or use, or to distribute software that collects, personal data including email addresses, screen names, other identifiers or information; or
j. Use the Services to monitor data or traffic on any network or system.

12. Payment

12.1. You shall pay the Charges for each Service as set out in the Advertisement Order. Charges are noted in the Advertisement Order exclusive of VAT and any other applicable taxes, which you shall pay in addition.
12.2. Payment shall be made in pounds sterling (indicated with the symbol “£” in the Advertisement Order) by electronic funds transfer (including by BACS transfer or Direct Debit), cheque or credit card payment.
12.3. Where a Service is subject to a Monthly Rolling Term:
a. The Charges in respect of each Service Month shall be paid by Direct Debit in that Service Month and in accordance with the Direct Debit mandate set up at the time your Advertisement Order was given;
b. You shall do nothing to block, delay or otherwise invalidate the payment of any Direct Debit payment; and
c. You shall not cancel a Direct Debit or claim a refund under the Direct Debit Guarantee in respect of any Service Month, and we reserve the right to immediately initiate debt recovery procedures in the event of breach of this sub-clause,
subject always to your rights (qualified by your obligations) under clause 19.4 below. You indemnify us without limitation (notwithstanding any other clause of these Conditions) for any Costs arising due to your breach of this clause.
12.4. Except where a Service is subject to a Monthly Rolling Term payable by Direct Debit, we shall issue you with an invoice for the Charges and you shall pay us the Charges. The Charges shall be due and payable by the due date specified on the invoice.
12.5. Unless you notify us to the contrary, we shall be entitled to apply any payment made to the earliest outstanding Charges due and payable by you in respect of any Agreement or Service.
12.6. You shall have no right of set-off in respect of any sum that we may owe to you against any Charges due and payable under this Agreement.
12.7. Interest on any amounts payable pursuant to this Agreement remaining unpaid beyond the Interest Date shall compound and accrue daily at an effective rate equivalent to a per annum rate of 5% above the Interest Rate determined on a daily basis. Interest shall be due and payable immediately upon accrual and shall not require invoicing.
12.8. If you have entered into a Credit Agreement with us, payments may be made by instalments in accordance with and subject to the Credit Agreement.
12.9. Reductions or discounts arising pursuant to a promotional offer shall be applied to Charges where shown on the Advertisement Order and you continue to meet all the terms of eligibility for the promotional offer. Terms of eligibility of promotional offers will be made available on request.

13. Term, Termination and Early Payment

13.1. The Agreement shall commence on the Effective Date notwithstanding that the Confirmation of Order may be issued or received after the Effective Date.
13.2. Unless it is terminated earlier in accordance with these Conditions, the Agreement shall continue until expiry of the term of all Services on the Confirmation of Order.
13.3. The term of each Service shall commence on the Service Commencement Date and, with the exception of ‘one off’ Services, shall continue for the Initial Period plus:
a. Each Renewal Period for Services on a Fixed Term basis; or
b. Indefinitely for Services subject to a Monthly Rolling Term;
until or unless terminated in accordance with the Agreement.
13.4. The length of the Initial Period and the total of the Charges payable by you in respect of that period have been set having regard to the cost of providing the Services (to you and to others on similar terms) and our business operating requirements and objectives. We offer the payment of such Charges spread over the Initial Period and the terms on which you shall do so are set out in the Confirmation of Order and clauses 18 and 19 respectively. However, you have the right to terminate this Agreement during the Initial Period, in which case you shall pay 80% of the total of the outstanding Charges payable in respect of the Initial Period (plus any applicable taxes such as VAT and any third party costs which The Wedding Hub has incurred and which shall be recoverable in their entirety), and we will cease to provide the Services. Non-payment of any instalment payment due in respect of any part of the Initial Period shall be deemed to constitute termination of the Agreement by you.
13.5. You may notify us in writing that you want us to permanently remove your Advertisement from display on theweddinghub.co.uk or, in relation to our display advertising service, from our partner websites. We will endeavour to action this request as soon as is reasonably practical. You shall not be discharged from your obligations to pay the full amount of the Charges contracted for the term of the Service, notwithstanding the removal of an Advertisement.
13.6. Where a Confirmation of Order specifies that a Service is on a try-before-you-buy basis you may terminate the Service without further liability by giving written notice on or before the opt-out date specified on the Confirmation of Order. Otherwise after the opt-out date the Service shall continue as a Service subject to a Monthly Rolling Term with no Initial Period.
13.7. Where a Service is subject to a Monthly Rolling Term you may terminate the Service after the expiry of any Initial Period by giving notice 14 days prior to expiry of the Initial Period or end of the then current Service Month, otherwise notice shall be effective as of the end of the next Service Month. Notice pursuant to this clause shall be by telephoning our customer services team on +44 800 555 444 or emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it., and quoting your account number.
13.8. Where a Service is on a Fixed Term basis, at the end of the Initial Period and each Renewal Period the term shall extend for subsequent periods of duration equal to the Renewal Period unless either Party gives notice not to renew at least 90 days prior to expiry of the then current term.
13.9. If you terminate or opt out of any Agreement and you subsequently wish to advertise with us, a new Agreement shall be required.
13.10. The Agreement shall immediately terminate without notice, if:
a. Notice is given, a resolution is passed, or an order is made, for:
i. The winding up of, or the appointment of an administrator over, the other Party (being a company);
ii. The bankruptcy of the other Party (being an individual); or
iii. The bankruptcy of a member of the other Party (being a partnership);
b. The other Party (being an individual) or a member of the other Party (being a partnership) dies or by reason of illness or incapacity (whether mental or physical) is incapable of managing his or her own affairs; or
c. Any event occurs, or proceeding is taken, with respect to the other Party in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the events mentioned in this clause.
13.11. Either Party may suspend some or all of its obligations pursuant to the Agreement immediately upon written notice if:
a. A petition for the winding up of the other Party (being a company) is filed;
b. A petition for the bankruptcy of the other Party (being an individual) is filed;
c. An application is made to a court for the appointment of an administrator or if a notice of intention to appoint an administrator is given in respect of the other Party;
d. A receiver is appointed over all or any of the assets of the other Party; or
e. Any event occurs, or proceeding is taken, with respect to the other Party in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the events mentioned in this clause.
13.12. Either Party may terminate the Agreement immediately upon written notice if:
a. The other Party commits an irremediable material breach of the Agreement;
b. The other Party commits a material breach of the Agreement and fails to remedy that breach within 30 Business Days of being given written notice to do so;
c. The other Party repeatedly breaches the terms of the Agreement and such breaches continue after 10 Business Days of being given written notice of such breaches;
d. The other Party is unable to pay its debts as they fall due and payable within the meaning of Section 123 of the Insolvency Act 1986; or
e. The other Party suspends or ceases carrying on all or a substantial part of its business.
13.13. We may, without prior notice, immediately suspend any or all Services provided to you if:
a. You engage in any Click Fraud or Astroturfing in respect of any Service (whether yours or a third party);
b. You fail to pay any amount due pursuant to the Agreement or any other agreement between you and The Wedding Hub when due and payable; or
c. We otherwise have a right of termination without prejudice to the exercise of such right, excluding our right to terminate for any or no reason pursuant to clause 19.14.
Suspension of your Services pursuant to this clause shall not relieve you of the obligation to pay the Charges in respect of such Services. The suspension shall cease as soon as reasonably practicable following resolution of the circumstances giving rise to the suspension.
13.14. We may terminate any Service or part thereof, at any time for any or no reason, by giving 14 days written notice. In the event of termination pursuant to this clause, you shall be released from further liability in connection with the Service and shall be entitled to a pro-rata refund any Charges you have already paid to us and which relates to a period after the date that the Service has terminated.

14. Suspension of Services

14.1. We may temporarily suspend any Service at any time:
a. To carry out essential maintenance;
b. To prevent or respond to hacking attempts, service attacks or other similar activities directed at our systems, or to deal with any other emergency technical issue; or
c. If we have reason to believe that you are no longer using the Services or that the password and access codes we have provided to you are being misused, including where you fail to respond to email from us regarding your contact information;
d. Where you do not accept our decisions to amend or reject an amendment of your Advertisement under clause 7.3 (regarding Fair Usage).
Suspension of your Services pursuant to this clause shall not relieve you of the obligation to pay the Charges in respect of such Services. The suspension shall cease as soon as reasonably practicable following resolution of the circumstances giving rise to the suspension.

15. Limitation of Liability

15.1. Nothing in this Agreement shall limit either Party’s liability for:
a. Death or personal injury caused by such Party’s negligence;
b. Fraud or fraudulent misrepresentation; or
c. Such other liability which cannot be excluded or limited by applicable law.
15.2. We shall not be liable for any consequential, indirect, exemplary, punitive, special, incidental or reliance damages, or for any damages related to lost profits, lost data, lost opportunity or business interruption, howsoever caused (including by our negligence, but without prejudice to clause 21.1.a) and even if a Party knew or should have known of the possibility of, or could reasonably have prevented, such damages.
15.3. In all other cases our aggregate liability shall be limited to the total Charges paid by you in respect of the Service that is the subject of the Claim in the twelve (12) month period preceding the cause of action arising.
15.4. If we are responsible for an error or omission in an Advertisement we shall correct the error or omission as soon as reasonably practicable upon receipt of written notification and without charge to you, and at our sole discretion may reduce the Charges for such Service by such amount as is fair and reasonable having regard to the nature of the error or omission, or extend the duration of the Advertisement as compensation. We shall have no further liability in respect of an error or omission in an Advertisement for which we are responsible, and you release and hold us harmless from any Claim thereby arising.
15.5. If you are responsible for an error or omission in an Advertisement we shall correct the error or omission as soon as reasonably practicable upon receipt of written notification and subject to your payment of any further charges as is fair and reasonable having regard to the nature of the work likely to be required and expenses likely to be incurred to correct the error or omission as determined at our sole discretion. We shall have no liability in respect of an error or omission in an Advertisement for which you are responsible.

16. Warranties and Disclaimers

16.1. Each Party warrants that it has all necessary power and authority to enter into and perform its obligations pursuant to the Agreement.
16.2. Unless expressly stated in the applicable Service Rules we make no representations, warranties or guarantees that an Advertisement or Service shall generate any particular volume of Impressions, Clicks, calls, business opportunities, or any particular profit or revenue.
16.3. The appearance, including the look, functionality and formatting, of Services may:
a. Vary depending upon the browser or device, including mobile platforms, used by the User; and
b. Be changed by us without notice.
16.4. Except as expressly stated in the Agreement, all warranties, conditions and terms, whether express or implied by statute, common law or otherwise are hereby excluded to the extent permitted by law. You shall have no remedy in respect of any statement, representation, warranty or understanding (whether negligently or innocently made) of any person or agent (whether party to the Agreement or not) other than as expressly set out in the Agreement.
16.5. You acknowledge that computer and telecommunications systems are not uninterrupted or fault free and we do not make any representation or warranty in relation to such systems and the availability thereof. You further acknowledge and agree that occasional periods of downtime for repair, maintenance and upgrading may be required and we cannot therefore guarantee uninterrupted provision of Services. We will take all commercially reasonable steps to minimise any such periods of interruption or non-availability. You shall promptly notify us if you notice any problems with the availability or functioning of the Services so that we can try to fix these problems.
16.6. We make no warranty and give no representation of any kind in relation to Third Party Data, and we shall not be liable for inaccuracy in or arising out of Third Party Data.
16.7. You warrant that all Content you provide to us complies with:
a. The CAP Code;
b. All applicable guidance, codes or other regulations made available by any competent authority having jurisdiction over or responsibility for the regulation of advertising in the United Kingdom, including Ofcom, PhonepayPlus, and the Advertising Standards Authority;
c. The Advertising Policy; and
d. All applicable laws and regulations, including the Consumer Protection from Unfair Trading Regulations 2008, the Business Protection from Misleading Marketing Regulations 2008, the Trade Description Act 1968, the Consumer Rights Act 2015, the Consumer Credit Act 1974, the Local Government (Miscellaneous Provisions) Act 1976, the Surrogacy Arrangements Act 1985, FSMA, FSMA (Financial Promotion) Order 2005, CONC and the Data Protection Legislation.
and otherwise complies with clause 7.
16.8. You warrant that:
a. You are acting and shall act in a business capacity on behalf of your business and not as an individual or as a consumer;
b. The Agreement is entered into and shall be operated solely for legitimate business activities;
c. You own or hold sufficient rights in all relevant IPR to enable us to use Content you provide to us in connection with the Services;
d. All electronic files you provide to us have been produced using properly licensed software and are free from viruses and any other harmful software;
e. Where Content comprises in whole or in part material that has previously been published in other media including printed directories, you own or hold sufficient rights in all relevant IPR necessary to reproduce that material in any other media channel requested by you;
f. Where you have provided us with a brief or instruction for the development of Created Content, the Created Content does not and shall not infringe, contravene or otherwise impair the IPRs of any third party;
g. Where the Service requires us to link to your website, warrant your website will comply with all applicable laws and regulatory instruments as set out in clause 22.7;
h. Where any Advertisement containing time dependent or sensitive indications, offers and promotions shall not be presented in a way so as to, or found by a court or other body of competent jurisdiction to, mislead users of our Services; and
i. If an Advertisement consists of or includes a financial promotion (other than a financial promotion to which an exemption under the FSMA (Financial Promotion) Order 2005 applies), prior to first display of the Advertisement the Content shall be approved in writing for the purposes of section 21 of the FSMA by a person authorised by the Financial Conduct Authority.
16.9. If, in our sole discretion, we agree to indemnify you in respect of any third party Claim such indemnity shall be subject to the following conditions:
a. You shall give us immediate written notice upon becoming aware of any such Claim;
b. You shall promptly forward to us all documents and correspondence received in respect of such Claim;
c. You shall not admit liability, make any admission, settle or otherwise compromise the defence of such Claim;
d. You grant us full control and conduct of the Claim on your behalf; and
e. You shall co-operate in full and without delay or reservation in the conduct of the Claim and any defence;
failing any of which we shall have no liability to you in respect of such Claim.
16.10. We do not, in any circumstances, approve or endorse any product or service that you may market or sell through your use of the Services.

17. Performance

17.1. Our tracking and reporting of the performance of any Service or Advertisement shall be determinative for the purposes of this Agreement including for measuring performance against commitments and key performance indicators specified in the applicable Service Rules.
17.2. Where a Service includes SEO we shall endeavour but do not guarantee to implement or recommend strategies to increase the amount of visitors to the relevant website by improving the ranking on search results pages of a search engine including Google, Bing or Yahoo. You acknowledge that the factors which affect ranking on such search results are outside our control, not made known by search engines, and often change without notice. Notwithstanding any term, condition or representation to the contrary (but without prejudice to clause 21.1.b) the Agreement shall exclude any undertaking or warranty as to the success or performance that can or shall be achieved by means of SEO. We shall have no liability for which the cause of action includes the performance of a website in search engine rankings.

18. Intellectual Property Rights

18.1. You shall not use any Content, process or software available or identifiable on theweddinghub.co.uk for commercial or derivative purposes unless you have obtained our express written agreement. You shall not decompile or disassemble, reverse engineer or otherwise attempt to discover or access any source code related to theweddinghub.co.uk.
18.2. If you provide any Content to theweddinghub.co.uk or otherwise to us in connection with the Agreement you grant to us for the duration of the Service a worldwide, irrevocable, royalty free, transferable, sub-licensable, non-exclusive licence to use such Content for the purposes of:
a. Providing the Services to you;
b. Displaying Advertisements in whole or in part by any means, and across any media whether now known or invented after the Effective Date which may include the display of your Content and IPRs on third party properties and platforms to which we syndicate or otherwise distribute Advertisements; and
c. Our marketing, research and promotional activities;
The rights hereby granted shall also include the right to link your Advertisement to, or present it in conjunction with, other material.
18.3. You warrant that you have all necessary rights to grant the licence referred to in clause 24.2 and that your Content is not defamatory, does not infringe any law or third party rights.
18.4. The continued use of your Content beyond the term of the Agreement shall not constitute an infringement of IPR or a breach of contract where such use arises as a result of our continued use (including display, syndication or distribution) of materials bearing the Advertisement.
18.5. We shall have the right to disclose your intention to use or use of Content to such persons as we reasonably consider to be or have a claim to be the owner of IPRs in your Content, and on request you shall promptly provide us with proof of your IPRs in Content including by way of giving evidence in any Claim brought against us by a third party.
18.6. Nothing in these Conditions provides for any transfer or assignment of ownership of any IPRs.
18.7. Unless otherwise specified in the Service Rules or Confirmation of Order, all IPR in Created Content shall be exclusively owned by us and shall not pass to you, including where the Created Content is derived or developed from Content or instructions supplied by you. You will not have the right to use Created Content in any form or media other than the Advertisements unless you have obtained our written permission.
18.8. Where you transfer to us management of a pre-existing campaign (for example a Google Ads campaign or Facebook Ads campaign):
a. The particulars and structure of the campaign as it exists prior to our assumption of management shall be considered Content (“Original Content”);
b. You grant us perpetual, non-exclusive, royalty-free, irrevocable, worldwide and transferable IPR to use the Original Content in any way including reproduction and derivative works;
c. You shall retain IPR in the Original Content; and
d. We shall retain a copy of the Original Content so far as is technically and reasonably feasible which shall be provided to you on request in the event the Services are terminated.
18.9. We shall have the right to collect information about your use of the Services and your customer’s interaction with the Services. Where we combine this information (in a way that ensures that you cannot be identified) with similar information collected from other users of our Services, we will be the sole owner of the IPR in this information.
18.10. If you request or authorise a site scrape of, or use of Content from, your existing website you grant us the right to use, access, copy, store, compile, recompile and index any of such Content including any data and copyright works comprised therein, or any portion thereof, and including by automated means including web 'spiders' or 'crawlers'. Any terms and conditions applied to your existing website which may otherwise prevent such use of the website or its Content are hereby excluded as between you and us.

19. Changes to the Services and Conditions
19.1. We are committed to the constant improvement of our products and services. We shall have the right to modify theweddinghub.co.uk or any of the Services from time to time without prior notice provided the change is not materially detrimental to the value or function of the Service. If we consider that such modification is reasonably likely to be materially detrimental to the value or function of the Service, we shall notify you of such modification and you shall have the option, if exercised within 14 days of notice or other reasonable period specified within the notice, to terminate the Service without further liability and receive a refund for that part of the Charges paid in advance which relates to a period after the date of termination.
19.2. We may from time to time amend these Conditions and the Service Rules without notice to you. The updated version of the Conditions and Service Rules shall be made available at http://The Wedding Hub-staging.hmn.md/legal, together with their effective date. You undertake to visit http://The Wedding Hub-staging.hmn.md/legal regularly to inform yourself as to any changes. If you do not agree with any legal change to these Conditions which has a material prejudice for you or your business, you may notify us in writing within 30 days of the date of the amended Conditions being posted on http://The Wedding Hub-staging.hmn.md/legal to terminate the Agreement, and thereafter, we will give you a proportionate refund of any Charges paid in advance for the period following termination.

20. Promotions

20.1. In respect of any promotion or sales offer run in respect of a Service:
a. without prejudice to the specified duration of any reduction or discount specified in an Advertisement Order in accordance with clause 18.9, we may, at our sole discretion, change or withdraw any promotion (for example, we may bring forwards, move back any promotion closing date; or, where no promotion closing date is specified, insert a closing date);
b. To the extent permitted by law, we shall not be liable for any Costs, howsoever arising;
c. The promotion benefit cannot be claimed or used in connection with any other promotion;
d. The promotion benefit is not transferable and there shall be no cash alternative;
e. The promotion benefit shall be deemed forfeited where you have not claimed a promotion benefit within 30 days of your entitlement to same being communicated to you, or where we have been unable to contact you by reasonable efforts; and
f. Unless expressly agreed in writing to the contrary, any promotion is provided conditional upon you maintaining the products or services that are the subject of the promotion for not less than their respective minimum terms. Failure to pay for such products or services, or otherwise any breach of the product terms and conditions by you will result in the revocation of any price reductions or benefits afforded to you as a result of any promotion, with you then being liable for the The Wedding Hub products and services you have received as at the date of the promotion. Any other requirements for the acceptance of the products and services under the promotion will be as made known to you by the sales representative or in collateral prior to offer acceptance.

21. General

21.1. Assignment. You shall not assign or otherwise dispose of all or any of your rights or obligations under the Agreement without our prior written consent. Any purported assignment in breach of this clause shall be deemed null and void. We may assign the Agreement to any third party, in full or part, at our sole discretion, by giving written notice of the assignment to you.
21.2. Construction. No rule of construction applies to the disadvantage of a Party because that Party was responsible for the preparation of, or seeks to rely on, the Agreement or any part of it.
21.3. Electronic Commerce and Execution. This Agreement may be executed by electronic signatures including by application of digitised signature, digital pen, typed signature, DocuSign, or similar methods, and such electronic signatures shall be sufficient to bind the Parties to this Agreement.
21.4. Entire Agreement. The Agreement constitutes the entire agreement between the Parties relating in any way to its subject matter and supersedes all prior discussion and any prior agreement. Each Party acknowledges that in entering into the Agreement it has not relied on any warranty, representation or other promise of any nature not contained in the Agreement.
21.5. Ethical Standards. The Parties shall, and shall procure that their officers, employees, agents and service providers shall at all times comply with the Bribery Act 2010. A Party shall notify the other Party if it becomes aware of any breach of suspected breach of this clause that may have a connection to the Agreement. The Party potentially in breach of this clause (“Party in Breach”) shall provide all reasonable assistance to enable the other Party (“Other Party”) to investigate the breach or suspected breach of this clause. If the Other Party reasonably concludes the Party in Breach has breached this clause: (a) the Other Party may immediately terminate the Agreement without further liability by giving written notice, and (b) the Party in Breach shall indemnify, defend and hold harmless the Other Party against any Costs arising due to the breach.
21.6. Force Majeure. Neither Party shall be in breach of this Agreement nor liable for delay in performing, or failure to perform, any of its obligations pursuant to this Agreement if such delay or failure is caused by a Force Majeure Event. In such circumstances the affected Party shall be entitled to a reasonable extension of the time for performing such obligations. Either Party may suspend or terminate this Agreement immediately upon written notice if a Force Majeure Event occurs and has prevented the other Party from performing its obligations pursuant to this Agreement for four weeks and continues to do so.
21.7. Law and Jurisdiction. The Agreement and any disputes arising out of or in connection with it or its subject matter shall be construed in accordance with and governed exclusively by the laws of England. The Parties irrevocably agree the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the Agreement or its subject matter.
21.8. Notices. Any notice given in connection with the Agreement shall be in writing to the recipient’s registered office address or for The Wedding Hub to the The Wedding Hub Notice Address and for you the email address on the Advertisement Order or any method of contact associated with your The Wedding Hub Account. Notices shall be deemed to have been delivered:
a. Immediately if delivered in person before 5.00pm on a business day, otherwise on the next business day;
b. The business day after dispatch if sent by overnight courier;
c. Two business days after posting if sent by prepaid registered post; or
d. Immediately upon transmission if sent by email before 5.00pm on a business day otherwise on the next business day.
21.9. Privacy Policy. The Privacy Policy for Advertisers located at https://The Wedding Hub-staging.hmn.md/legal/privacy-policy-advertisers/ is hereby incorporated as a Schedule to these Conditions.
21.10. Relationship between the Parties. The relationship between you and us shall not be that of partners, agents, or joint ventures for one another, and nothing contained in the Agreement shall be deemed to constitute a partnership or agency agreement between them for any purposes.
21.11. Severability. If any provision of the Agreement is held by a court of competent jurisdiction to be invalid or unenforceable for any reason, that provision will be severed from this Agreement and the remainder of the Agreement shall continue in full force and effect to the maximum extent permitted by law.
21.12. Successors. This Agreement shall be binding upon the Parties and their respective successors and assigns.
21.13. Survival. Each indemnity, disclaimer, warranty, undertaking as to defence, undertaking as to confidentiality and release in the Agreement, and agreement as to jurisdiction and governing law, shall survive the expiry or termination of the Agreement. All obligations and debts incurred pursuant to the Agreement prior to its termination or expiry shall survive the expiry or termination of the Agreement.
21.14. Third Parties. Nothing in the Agreement, express or implied, confers upon any third party any right, benefit or remedy under or by reason of the Agreement, the Contracts (Rights of Third Parties) Act 1999 or otherwise.
21.15. Unsolicited Goods and Services Act 1971. Any Advertisement Order for the inclusion of an Advertisement or other particulars on theweddinghub.co.uk or in a similar database is intended and shall be construed as the note of agreement or electronic communication required by Section 3 of the Unsolicited Goods and Services Act 1971.
21.16. Variation. No variation, modification or waiver of any provision in the Agreement nor consent to any departure by any Party from any such provision, shall be effective unless in writing and signed by the Parties.
21.17. Waiver. A failure or delay by either Party to enforce any right or remedy available under this Agreement shall not constitute a waiver of such right or remedy or a waiver of other right or remedy. If either Party waives any specific obligation or liability under this Agreement, such waiver will not extend to any other obligations or liabilities under this Agreement.

22 End User

22.1 Acknowledge The Wedding Hub has no legal responsibility for any contracts made between any client who advertises on theweddinghub.co.uk or social services and the end user.
22.2 All reviews comply with the term of the reviews policy.
22.3 Any personal data included within a review submitted that can be viewed is freely added with no obligations imposed on The Wedding Hub or it's services. This includes names, contact details and social media profiles.
22.4 Attempt to access any restricted area of The Wedding Hubs website or social profiles.

 

These terms and conditions are subject to change at anytime.